Delivery EU

International orders

• All international orders are shipped via GLS or DPD spedition. 
• Once your order has been shipped, we will send you an email with your track & trace number. 

Delivery cost for parcels
via GLS/ DPD spedition

Country	Delivery cost for parcel till 20 kg:	Free shipping from purchase:
SR	6,50€	199€
AT, DE, HU, PL	8,90€	225€
BE, NL, HR, DK, LUX	10,50€	250€
FR, IT, NL, SLO, EST, LAT, LIT, RO, BG, SWE	15,50€	250€
F, NO, POR, ESP, IR, CH, FL, UK	24,00€	250€

 

Delivery cost for paddles

Country	Delivery cost for paddle shippment:	Free shipping from purchase:
SR	19€	399€
AT, DE, HU, PL	32€	399€
BE, NL, HR, DK, LUX	59€	500€
FR, IT, NL, SLO, EST, LAT, LIT, RO, BG, SWE	59€	500€
F, NO, POR, ESP, IR, CH, FL, UK	75€	500€

 

Delivery cost for kayaks
(lenght up to 300 cm)

Country	Delivery cost for kayak shippment:	Free shipping from purchase:
Slovakia	19€	2 000€
Austria	19€	2 000€
DE, HU, PL, SLO	39€	2 000€
Switzerland	49€	2 000€
France	59€	2 000€

 

Delivery cost for seakayaks
(lenght up to 500 cm)

Country	Delivery cost for kayak shippment:	Free shipping from purchase:
Slovakia	95€	3 000€
Austria	95€	3 000€
DE, HU, PL, SLO	119-139€	3 000€
Switzerland	139€	3 000€
France	159€	3 000€

 

Acceptance and complaints

• When taking over the shipment, it is necessary to check the packaging of the shipment - an obvious defect (damage to the packaging) must be reported immediately and noted in the waybill.
• It is thus possible to accept the shipment even with this defect without worrying about the subsequent application of any damage.
• Check the contents of the shipment after the driver's departure, the driver does not wait for the contents to be checked during delivery - hidden defects can be reported within 3 days after receiving the shipment and request a damage report.

 

Water Element - Vodácké centrum
Veslařská ulice 26 
624 00 Brno
Česká republika

Email: info@vodacke-centrum.cz
Phone: +420 737 332 592